Summary

EBN interviews Nava Benefits CTO Donald DeSantis to learn more about the launch of its member experience app.

This month, Nava Benefits is releasing a healthcare navigation app, free to all of its hundreds of employer clients. The app will place all an employee's benefits information in one place, including insurance cards, access codes to telehealth apps, access to insurance portals and their current state of coverage. A messaging feature will allow users to connect with Nava staff for additional support, including managing unusually high medical bills.

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