Nava Services

You didn't start a business to optimize insurance carriers or help employees navigate the healthcare system. But we did. Nava manages every step of your employee benefits lifecycle from renewal to administration to employee support.

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Benefits are challenging for growing businesses. Costs increase every year, your HR team spends too much time on administration, and most of your employees don’t understand their benefits.

Nava was built to solve these challenges. Bringing together top benefits  talent and proprietary technology we invented a completely new kind of benefits broker. The result? Lower cost renewals, happier employees, and less HR work on a level that’s just not possible with traditional brokerage services.

Why hundreds of growing business have switched to Nava

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Lower cost renewals

You don’t have to choose between your benefits and your bottom line, on average, Nava-powered renewals are 7.1% lower than average while delivering equal or better benefits coverage for employees.

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Happier employees

After moving to Nava, 94% of members report a better understanding of their benefits. With the Nava member app our benefits experts are a click away, ready to answer questions and solve problems as they arise.

Augment your HR team

We live to make HR teams' lives easier. We function as your outsourced benefits team, taking tedious administrative work off your plate so you spend more time doing what you love to do.

Nava makes great benefits easy for mid-sized employers, here’s how:

Photograph of two young professionals in an office setting. There are stylized graphics representing a renewal tracker, employee survey results, benefits industry trends, and a recommended strategy overlaid on top.
RENEWAL STRATEGY

A better renewal strategy, delivered on time

Today's renewal experience can be frustrating: information is delivered late and little time is spent on strategy or reviewing alternatives, ultimately leaving money on the table. Nava's tech enabled approach delivers a proactive process resulting in better decisions and less stress for your team, every time.
  • Automate the renewal process with no surprises with a customized playbook specific to your company situation and goals
  • Innovative solutions give you more leverage and multiple options at renewal
  • Expand options beyond traditional solutions and coverage with our ‘No Stone Unturned’ commitment
ADMINISTRATION

Nava acts as your benefits back office

Benefits administration is time-consuming and error-prone, often taking up 15-20% of your team’s time. Nava manages these back office tasks to dramatically streamline benefits administration for your team.
  • Quickly reconcile elections ensuring your employees are on the right plans
  • Automate auditing between benefits administration systems and carriers to identify errors before they become an issue and eliminate overcharging
  • Stay up to date on compliance filings, updates, and access to ERISA expertise when you need it
Photograph of a woman with short white hair working at a laptop. Overlaid on top are stylized graphics representing a compliance calendar, a notification about enrollment changes, and a status report on an automatic medical carrier audit.
Photograph of a young woman looking at her smartphone. Overlaid on top is a graphic of a phone with the Nava Benefits App visible on screen showing the user's ID cards. A reminder notification says, "Rashad, remember to use your $100 wellness stipend by the end of the month."
There are two chat bubbles, one from the user that says, "Can you help me with this medical bill?"
The response is from a Nava benefits advocate that says "Sure! Let me pull up your information and take a look."
MEMBER SUPPORT

Modern member support, delivered year round

About 80% of employees are confused by benefits and 50% don’t know what’s in their plan. Nava brings together an intuitive member experience platform and easy to reach benefit experts that support your employees and save you time.
  • Bring together all your employee benefits from medical insurance to company perks with an interactive benefits wallet
  • Help employees keep everything together with pre-loaded digital insurance ID cards, plan details, and relevant links
  • Nava's benefits experts are a click away, and ready to answer any benefits question your employees have, year round

NAVA PERFORMANCE GUARANTEE

Holding ourselves accountable with the Nava Performance Guarantee

The Nava Performance Guarantee provides 100% fee transparency, with fees contingent on client satisfaction — a first in the benefits industry.

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Frequently Asked Questions

How is Nava different from a traditional benefits broker?

Nava is the only brokerage that brings together deep benefits expertise with cutting edge technology to function as an HR team’s outsourced benefits department. Our technology streamlines every step of the benefits process, from renewal strategy definition, to enrollment management and auditing, compliance, and member support. We’re also the only brokerage to back up our offering with a money back performance guarantee.

What is the process of switching to Nava?

Switching to Nava is easy, and incurs no friction on your benefits plans or rates. When an employer decides they’re ready to upgrade to Nava they’ll sign a Broker of Record letter, which names Nava as their point of contact with existing  insurance and benefits vendors. From there we begin the Nava onboarding process which typically takes less than 30 days to align on strategy and roll out the member experience platform.

Can we switch to Nava and keep our plans?

Absolutely. Switching to Nava doesn’t impact your benefits plans, carriers or rates. As part of the transition, your insurance carriers and vendors are notified that Nava is the broker of record and we step into the role of your old broker. There is no friction, and employers can switch any time during the year.

Does Nava cost more than a traditional broker?

No, clients who switch to Nava typically pay less than with their traditional brokerages and get a broader range of services including our benefits administration support, and member support platform.

Can you help us move off our PEO?

Yes we specialize in transitioning employers off of PEO’s, and have successfully transitioned employers ranging from 50 - 750 employees. We partner on the entire process from technology to benefits plan design and implementation.

What types of companies does Nava serve?

Nava is focused on supporting mid-sized employers who have outgrown PEOs and want to provide a better benefits experience for their employees but need to get more value for their benefits.

Can Nava help us with all of our benefits?

Yes we support our clients with all their benefits from medical dental vision, to ancillary benefits, digital health tools, and perks. We also support our clients on their HR and benefits technology decisions including Ben admin and HRIS platforms.

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