Fix Healthcare Live | How Kiavi delivers always-on benefits support

Tina at Kiavi manages benefits for nearly 500 employees across 30 states — by herself. In this conversation from Fix Healthcare Live 2026, Nava co-founder Brandon Weber sits down with Tina to talk through what that actually looks like day to day: how Kiavi chose Nava over bigger, more established firms, how the team helped an employee navigate a wave of claim denials while her husband was gravely ill, and how they made the case to absorb a 24% renewal rather than pass the cost on to employees. Honest, grounded, and a good reminder of what a real benefits partnership can look like.

Watch all the sessions from Fix Healthcare Live 2026:

• Nava welcome + kickoff
• The HR team’s real guide to using AI and looking like a pro
• Bending the cost curve through prevention and primary care
• How employers are controlling costs without cutting coverage
• The CPO journey: How great leaders lead
• How Nava and HR are fixing healthcare together