The Beginner’s Guide to Direct Primary Care
The idea of getting medical care can sometimes seem so daunting that you’re talking yourself out of it before you even pick up the phone to make an appointment.
You play calendar Jenga to just land an appointment; watch the clock tick by in the waiting room, and when you finally meet your medical provider (who’s back-to-back with appointments all day) they rush you out in 15 minutes, leaving you scratching your head about the other three medical questions you wish you had time to ask.
Oh and after you leave, you get to brace yourself for the medical bills. Fun.
But what if it didn’t have to be that way? What if you could be part of some kind of “private healthcare club” where you’re seen the day you need care, medical forms are completed and uploaded before you even arrive, you’re actually seen on time, you’re encouraged to ask all the questions you have (yes, that weird rash should probably get looked at), and pricing is transparent and clear. Sounds kind of radical, right?
Welcome to direct primary care.
Through direct primary care offerings, employers can contract directly with vendors to offer a primary care experience based on membership, eliminating an employer's direct connection with the healthcare system or insurance companies.
These care options are sometimes brick-and-mortar, sometimes virtual, and sometimes both. By offering primary care services in a way that’s separated from the traditional healthcare system, the customer experience can be drastically improved. More often, this method is more direct, transparent, and omnichannel — so your employees can get the care they need, when they need it.
Check out these five direct medical care providers who are improving the patient experience:
One Medical is a membership-based primary care network with integrated in-person and virtual primary care. We rely on people-centered design, smart application of technology, and a team of talented primary care providers who have the time and tools to support patients and their families.
Galileo is a health care service that makes it easy for patients to text or video chat with a team of board-certified doctors 24/7 via mobile app, making a multispecialty team of doctors conveniently accessible and affordable for everything from prescription refills to chronic care management.
Amazon Care is a US-based benefit that provides a hassle-free way for employees to get the primary care they need. Employees can connect with dedicated doctors and nurses via chat or video right away, make an appointment in the app or schedule an in-person visit.
Forward is a startup redesigning the way we deliver healthcare using all the technologies healthcare has neglected: sensors, mobile, and AI.
Eden Health eliminates the hassle of healthcare for employers and their employees. We’re a new kind of doctor’s office that combines a private primary care practice, 24/7 telemedicine, and personalized insurance navigation into one simple platform.
What is the best direct primary care provider for my employer?
We got you. Using the Nava Benefits Search Engine, you can explore a range of direct primary care providers — as well as 600+ vendors across 28 benefits categories — and get a quote for free.