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Notes from our expert team.

December 18, 2025
Working with brokers

RFP evaluation done right: how to choose a benefits broker with confidence

RFP evaluation is one of the most important steps in choosing the right benefits broker, yet it’s often rushed or reduced to price comparisons. This guide breaks down how to evaluate broker RFPs using a structured scorecard, weighted criteria, and clear scoring practices. The result is a more confident, defensible decision that aligns with your benefits strategy and long-term goals.

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April 1, 2021
Working with brokers
What if You Had a Chief Medical Advisor? Now You Do
We’re thrilled to announce that health policy expert Dr. Marty Makary has joined Nava Benefits as our Chief Medical Advisor. In his role, Dr. Makary will act as a thought leader and collaborator as we build better healthcare and benefits offerings for small-to-midsize businesses.
March 4, 2021
Employee benefits
Four Insights Every HR Leader Should Act On From the "2020 Consumer Engagement in Healthcare Survey"
Nava boils down the 36-page "2020 Consumer Engagement in Healthcare Survey" to its four most important insights for HR leaders, and what to do about them.
February 25, 2021
Working with brokers
Meet the Nava Team: Dylan Reilly
"We're operating from a first principle approach in an industry that can be overly complex. We're building our company and offering starting from the simple question: 'How can we create a better benefits brokerage for all parties?'"
February 18, 2021
Employee benefits
What to Start (and Stop) Doing, According to America's Leading Benefits Experts
How can small-to-midsize employers improve their employee benefits while reducing healthcare spend? Nava Advisors Marcus Osborne, SVP of Walmart Health, and Kelley Elliott, Managing Director of Global Total Rewards at Delta Air Lines, share their recommendations and perspectives for HR leaders.
January 14, 2021
Employee benefits
The Experts Have Spoken: 5 Insights from Nava's Benefits Advisory Council
The healthcare system is changing by the day, as employers and providers alike adapt to changing needs in the midst of the COVID-19 pandemic. Nava Advisors Marcus Osborne, SVP of Walmart Health, and Kelley Elliott, Managing Director of Global Total Rewards at Delta Air Lines, share perspectives and recommendations for HR leaders in the coming year.
January 11, 2021
Working with brokers
Meet the Nava Team: Marcel Ocampo
"Nothing would make me happier than to have meetings with future clients and hear them say 'wow, you don't sound like every other broker.' That validation means that we're onto something special, and able to deliver an offering that responds to what HR leaders actually want and need."
January 6, 2021
Employee benefits
Employee Benefits in 2021: 9 Predictions Every HR Leader Should Prepare For
To help HR leaders better prepare for what will be another unpredictable year, we asked the Nava team to share their top predictions for 2021.
December 10, 2020
Employee benefits
Insights from the Nava Benefits Advisory Council: Kelley Elliott - Managing Director, Global Total Rewards, Delta Air Lines
Meet Kelley Elliott, Nava Advisor and Managing Director of Global Total Rewards at Delta Air Lines. As the leader of Delta’s Global Total Rewards team, she manages compensation and benefits for over 70,000 employees worldwide. Read on to learn more about Delta’s philosophy on benefits, how they’re changing focus on wellbeing programs to ramp up employee engagement, and how benefits brokers can play a role in fixing healthcare.
December 3, 2020
Employee benefits
Insights from the Nava Benefits Advisory Council: Marcus Osborne, SVP Walmart Health
Meet Nava Advisor and SVP of Walmart Health Marcus Osborne. As a Fortune 50 HR leader from the nation’s largest buyer of healthcare, Marcus has his finger on the pulse of benefits and healthcare industry news. Read on to hear his thoughts on upcoming trends, recommendations on improving employee benefits, and perspectives on how benefits brokerage can impact the healthcare system.
November 16, 2020
Tech and innovation
The Nava Healthcare Innovators Series - Rightway Healthcare
As a leading healthcare navigation provider, Rightway Healthcare helps employees choose and use their benefits. By offering employees personalized guidance through every step of their healthcare utilization, employers can lower their healthcare spend and maximize their benefits offering. We sat down with Rightway Co-Founder and CEO Jordan Feldman to learn more about how their technology and services impact employees and employers.
November 12, 2020
Working with brokers
Meet the Nava Team: Donald DeSantis
"We are the same country that put a man on the moon, created the internet, and resurrected Tupac as a hologram to perform at Coachella. We can figure out how to deliver the best healthcare in the world at the best price."
October 22, 2020
Working with brokers
Meet the Nava Team: Kareem Zaki
"I’m very optimistic for the future of healthcare because I’ve seen up-close a lot of amazing companies and products being built today."
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